Tech Support Overview
As a Smart Facility Software customer, you will have a direct line to us for all the help you need to get the best results for your department. Since our success depends on yours, you can consider Smart Facility Software your partner in your department’s success.
Technical Support: Email or call to reach a real person to walk you through your
technical and usage questions. 8 am to 5 pm Central Time, Monday – Friday.
EVS Consultants: We don’t just understand software, we understand EVS and Custodial Services as well. You have a direct line to your EVS Consultant to make sure your software is meeting your real-world challenges.
A series of training videos provides detailed answers about software features and daily usage.
3. Online User Guide
An online guide, clickable from within the application, provides clear answers to simple questions, 24/7.